Our Most Recent Service Reviews
I called Gold Star last minute because my boiler was not working. Osvaldo showed up first thing in the mourning and was GREAT. I have a 1 & 8 year old and needed the heat on ASAP. I can't thank Osvaldo & Gold Star enough. HIGHLY RECOMMENDED !!!
Just did oil to gas conversion with Gold Star Plumbing. Competitive pricing, good customer service, experienced technicians. Overall - great job!
We needed quick service and Gold Star came through!
I would honestly give this company negative stars if I could. We had them install a complete central heating & ac unit with ductwork. Ever since, we've had non-stop issues with heating where it just wouldn't get hot. We've called them so many times, and ...every time they come, they blame our boiler and give us ridiculous quotes to replace or fix it. It's been less than a year and we've had nothing but problems. The first time, the boiler wasn't firing, and they said it couldn't be fixed due to its age and gave us a quote for a brand new one for thousands of dollars. I called another company, and for $170, they just cleaned it and it's been working perfectly ever since. Recently, after they replaced a Nest unit, our heat hasn't been working properly again, and they told us we needed to replace the boiler, as the size was too small to heat our home. Another quote for many thousands of dollars. We called another company to take a look at the boiler, and they had to manually turn on the relay on the boiler, since the Nest unit wasn't sending the signal to it. Since manually keeping the relay on (a temporary fix), our home has been nice and toasty. Since we didn't want the relay manually on all the time, we asked Gold Star to come fix the Nest issue, and they told us they can't work on our unit anymore, since, to directly quote "another company has now worked on your system". I don't know what else to do with this company. All they ever do is blame our poor boiler. Our 20+ year old boiler is working better than our brand new Gold Star central air system.
It all started with a text from Goldstar to do a free inspection of heating and plumbing. After Christian did initial assessment realized I would need to upgrade two units. Tye and Osvaldo came to do the installation. Both were very professional, ...diligent and did the extremely hard work of pulling out two very old units, 1 boiler and 1 water heater up 2 flights of stairs and down a flight of stairs. Then replaced with 2 new units that went up a flight of stairs and down 2 flights of stairs. The job was done All in 1 day! After the work was complete Tye explained how to contact the office to register for warrentee and check for an additional part that needed to be ordered. Tye and Osvaldo made sure we had heat and running water before leaving after a very long 12 hour installation day. I will keep calling Gold Star for my plumbing issues and maintenance in the future. They are excellent!
The tech was very detailed. He took the time to figure out the problem. He was very friendly and polite
Everything was done in a professional manner.
Christian the technician from Gold Star Plumbing was courteous & professional. He explained all the options to us. Did an excellent job. The owner Jeff also called before & after & made sure everything was fine. Will definitely use them in future.
Excellent customer service. Thank you Gold Star Plumbing for all your help. I live in Oyster Bay and Goldstar has been amazing to work with.
Goldstar Plumbing. Quick service. Professional. Well done job by Christian Ammirati! Thanks.