Reviews

“I liked that they were very responsive and the tech was very knowledgeable.”

I thought there was an issue with heating. Gold Star came right away and checked our system. I liked that they were very responsive and the tech was very knowledgeable. Great service!

- Nothmar N.

“Our upstairs heat was back on within the hour.”

Our technician, James Lamoreaux, arrived promptly and quickly diagnosed the problem with our boiler. He clearly explained the issues and gave us several repair options to choose from without judgment. Our upstairs heat was back on within the hour. I would highly recommend Gold Star Plumbing, Heating, & Cooling!

- Ben L.

“Super friendly service - highly recommend.”

Arrived quickly after scheduling an appointment. James was great! Walked us through everything in detail and was very thorough. Super friendly service - highly recommend.

- Jan H.

“Swift and expedient. The representative who answered my call was extremely helpful and friendly to me.”

The response to my initial call was swift and expedient. The representative who answered my call was extremely helpful and friendly to me. The service technician arrived within the hour of my call. Mr. Molina was courteous, and thorough and placed booties on his feet upon entering my home. He explained everything to me in detail and made sure I understood the repairs needed. I would definitely use Gold Star services again.

- Valerie H.

“The plumber that worked in my home was professional and courteous.”

We had a great experience with Gold Star. They sent a plumber out the same day we called. The plumber that worked in my home was professional and courteous. He explained every step of the process. His work was clean and he took care to not dirty my home.

- Sujata K.

“He did an excellent job and was friendly, respectful, and helpful. Five stars in my opinion!”

Goldstar answered their phone when I called; they made an appointment quickly; they honored my request for a morning appointment; called to let me know when they were coming. The plumber came and explained everything to me. He did an excellent job and was friendly, respectful, and helpful. Five stars in my opinion!

- Alison A.

“I greatly appreciated the level of detail from the customer experience team in letting me know who was coming and when.”

Our cooling system wasn’t performing well enough so we called Goldstar Plumbing. The really nice technician helped us understand the contributing factors to our issue and gave us an immediate way to improve our situation as well as useful suggestions for what to do in the future. I also greatly appreciated the level of detail from the customer experience team in letting me know who was coming and when. I’ll call them again in the future if the need arises

- Salvatore T.

“Goldstar has been amazing to work with.”

Excellent customer service. Thank you Gold Star Plumbing for all your help. I live in Oyster Bay and Goldstar has been amazing to work with.

- Andrew L.

“I can’t say enough good things about this company and their service.”

I can’t say enough good things about this company and their service. Ty has been my technician twice and he’s always so on point and thorough. They really take the time to explain the service and what’s wrong and will answer any questions you might have. I wish more companies knew how to do business like this!

- Sofia D.

“Setting up an appointment was extremely easy. He was very polite and professional.”

I had a very good experience with Gold Star Plumbing, Heating & Cooling. Setting up an appointment was extremely easy. I received a text with a picture of the service representative Marc and information about him with his expected timeframe, so I knew exactly who would be at my door and when. He was very polite and professional. When I needed to follow up, Anjelyne was very timely in her responses back to me and a pleasure to work with. I would definitely use them again.

- Stacy L.

“They are very professional and knowledgeable. Every question and detail was answered and explained.”

We had a wonderful experience with Golden Star Plumbing. Matt, the manager, went through all the details before the oil-to-gas conversion and tankless boiler contract was signed. Their technician James and Osvaldo arrived on time and did a great job on installing the high-efficiency tankless heater/boiler and all the piping. They are very professional and knowledgeable. Every question and detail was answered and explained. We are very satisfied with their services and will definitely recommend them to our friends/neighbors.

- Mike L.

“The techs are professional and explain everything. They give you options with pricing and allow you to decide without being pressured.”

I can always count on Gold Star when there is an HVAC issue at any of my properties. They are timely and have done work from installing a heating system to fixing an AC unit and everything in between. The techs are professional and explain everything. They give you options with pricing and allow you to decide without being pressured.

- Donato C.