Our Most Recent Service Reviews

Check out our most recent reviews, and then call us for service!

Samantha 5.0

Words cannot express how grateful I am for this service: reasonable and RIGHT ON TIME! James, Corey, Matthew, and another Gold Star representative were awesome! It went from Antartica to Miami in my home in a few hours. Thanks again, will share with ...friends and family.Read More...

Antonio 5.0

I'm happy to report I got what Goldstar promised: "service that's out of this world". Shah was great! Friendly, cheerful, and patient. He listened to our concerns and answered all our questions. We had a sprinkler valve installed in a tight spot and the ...work done was neat. Shah was respectful of our property and cleaned up after himself. The estimate I got was the price I paid. And while the first attempt wasn't exactly what we wanted, Goldstar came back and made it right. No pushback, no delay, no games. Mistakes happen from time to time, but Goldstar handled it correctly and upheld their promise. That's the ultimate test and they delivered. Everyone I interacted with was pleasant, understanding, and professional: Shah, Jeff, Lisa - thank you! It's easy to take good customer service for granted, but I know that comes from a lot of effort behind the scenes. Keep up the great work! The difference and peace of mind is worth paying for. Thanks again for doing the right thing.Read More...

Millinia Johnson
Millinia Johnson 5.0

Chris Seamster was very great and helpful plumber that came by and looked at my house. He did a thorough examination and told us what needed to be done. Setting up an appointment was very easy and they were able to come as soon as possible. This is a ...great company with great customer service and great employees. So glad I came across them.Read More...

Juan Ponce
Juan Ponce 5.0

Communication was great, excellent work, determined to finish work without cutting corners.

kyle burtron
kyle burtron 5.0

My tech was great and did an awesome job … Luck to get that guy

Edward Wactlar
Edward Wactlar 5.0

Excellent in all respects. My wife and I are seniors and have lived in our current home for more than 40 years. For the last 5 or 6 years---since the plumbing company that we had been using for several years went out of business--- we have been looking ...for a plumbing company that we could rely upon to service our needs in this regard. Recommendations from friends were not helpful. After receiving a flyer from Gold Star we engaged them to fix two faucets that were not working properly. How fortunate are we to have done so. Those individuals with whom we interacted were friendly, professional and accommodating. Both my wife and I were impressed with this organization in every respect. We were continually kept informed about all aspects of our appointment as well as the credentials of the service expert assigned to the job who was terrific and navigated through a few unanticipated problems with grace, patience and professionalism. Indeed, although we needed a new faucet, his fully equipped truck enabled us to purchase the same from several choices he had on board stock and have the same installed while the technician was on premises. Without question we will be using Gold Star in the future for both emergencies and scheduled projects and surely will recommend the company to all of our friends.Read More...

joe blow
joe blow 5.0

1st time caller, wasnt guaranteed immediate service, next thing I knew, they are on the way. Had to rush home to meet up with them , they were so fast. Kind and professional, would recommend future repairs

Michael McLaughlin
Michael McLaughlin 1.0

Prices were outlandish. Taking advantage of the situation where my wife with no knowledge of plumbing was home alone and I was stuck at work to charge a fortune. Came to check low water pressure and changed 2 faucets as well as valves. Charged triple ...for changing main valve than a previous estimate I had. Leaks in shower that didn't exist suddenly sprung up while he was here that he tried to say needed repairing. Until my wife finally said enough. Then amazingly the leak stopped. Like magic. I feel like we were severely fleeced.Read More...

Rich Papile
Rich Papile 5.0

Excellent service! James was on time and very knowledgeable of my high efficiency heating system. He quickly addressed the problem, explained the diagnosis, and answered all my questions. Couldn’t ask for a better HVAC technician. Will definitely use ...them again.Read More...

Terence Lein
Terence Lein 5.0

Main line needed clearing. A real dirty job but he maintained his professionalism and cheerfulness throughout. A pleasure to have a hard worker like Erick on the job.

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