Virtual Consultations

If you are encountering problems with your plumbing, heating, cooling, or drain cleaning… we can help! Traditionally, that would involve us coming out to your home and running a full diagnostic on your system to figure out the problem. That’s the way it’s been done for decades and decades now. However… times change, and we’re excited to change with them! Starting immediately, Gold Star Service will be able to offer virtual consultations to all of our clients and neighbors throughout our service area.

Not a Traditional Service Call

What does a virtual consultation entail? It’s simple!

During a virtual consultation, we’ll work hard to diagnose whatever issues you are encountering with your HVAC/Plumbing via a video call… which means we won’t have to send a tech out there in person! We’ll need to see whats going on to accurately figure out what is wrong with your system, but we’re happy to get on FaceTime, video calls, Google Hangouts, Zoom, Skype… whatever works for you! So long as we can see what’s going on, we’re in business.

Our guys have seen everything, so chances are we will be able to identify your problem via this virtual consultation. In the worst case scenario, we’ll just do a traditional in-person service call. No sweat!

Get in Touch to Schedule your Virtual Consultation!

We think that our virtual consultations will provide you with a time-saving and convenient alternative to traditional service calls, and we hope you take advantage of this offering. Regardless of how you choose to do your consultation, we’re committed to providing world-class service today and every day. So get in touch and let us know how we can help!

If you have questions, feel free to call us at 516-409-8555, contact us online, or message us on Facebook.

If you’re ready to schedule service, head to our online scheduling portal to get started. We look forward to working with you.